Advance sale means that a specific group of customers are offered tickets for an event before the tickets go on sale officially. The advance sale option is often offered to members of fan clubs, customers who have bought tickets from us before, customers of large corporations that act as partners to event organizers, and so on.
Customers who are eligible for advance ticket sale usually receive an e-mail with a password or an access link. The link is usually configured by fan clubs or event organizers, and we don't have access to such links and passwords. All inquiries (for example dysfunctional password or link) must be directed to whoever set the password or provided the link. We are usually unable to reconfigure passwords or resend links.
If you're interested in advance sale of tickets for specific artists, we recommend that you regularly visit the artists' websites and follow them on social media. Information on advance sales is also provided on the Ticketmaster Facebook page and on our Twitter account. Kindly keep in mind that only a very small quantity of tickets are made available for every advance sale. Keep in mind that eligibility for advance sale doesn't guarantee that you'll be able to buy a ticket.