As soon as we are informed by the organizer that an event has been cancelled or rescheduled, unless otherwise specified by the event organizer, we inform all customers who have purchased tickets for the event through our e-shop, i.e. information is distributed to all customers we are able to contact. Monitor information about possible changes regarding your event by visiting our website as well as the websites of the artist and the event organizer, especially in case the event organizer states that no information about the changes should be sent to customers. Kindly keep in mind that Ticketmaster bears no liability for damage or any loss whatsoever incurred by the customer or any third party in connection with an event, including any expenses incurred by the customer in connection with an event or its organization, cancellation, or change, such as accommodation and travel expenses.
How do I get information about event cancellation and other changes, such as a change of time and venue?